Loading

APH
Airport Parking & Hotels
Which? Recommended Provider

Customer reviews

Based on 595 reviews
Verified Customer
Mrs. C
Sure Parking Meet & Greet
Very easy and quick service.
1 day ago
Verified Customer
Mr. B
Sure Parking Meet & Greet
It did exactly what it said on the tin.. meet and greet people were great and professional.. Thank you
2 days ago
Verified Customer
Mrs. S
Sure Parking Meet & Greet
While the service was good and as described, the man I dealt with on the phone on the way there was rude. I had booked for Gatwick South Terminal (and it showed it on my booking confirmation). I called 20 mins prior to arrival at the terminal and the man gave me instructions for the car park. We entered the car park and I couldn't find the zone he told me to go to, so I called back and he said rudely to me 'you told me you were going to the North terminal'. When I explained I hadn't, and my booking was for South, he replied 'this is my job, I've been doing it for over 20 years, you booked North terminal and you're in South'. He told me where to go, and when I got there, the team were helpful. On their side, the booking showed north, but on my confirmation, it said South. While I appreciate that misunderstandings can happen, there was no need for the man on the phone to be so rude and tell me I was in the wrong. On a more positive note, the handovers were seamless and the car was given back with no issues.
3 days ago
Verified Customer
Mr. P
Sure Parking Meet & Greet
Service was overall ok but we had to wait in the car park with two young children for over half an hour for our car when we returned from holiday. I would strongly advise ringing them before you collect your luggage from baggage reclaims.
5 days ago
Verified Customer
Mrs. B
Sure Parking Meet & Greet
We had a long wait to pick up the car on return journey, so not very pleased with the service.
6 days ago
Verified Customer
Mr. J
Sure Parking Meet & Greet
Very good service from drop off to pick up, whole process is simple, even cover the entry and exit cost to get in and out of the car parks. I’ve used sure a few times over the years and never had any issues.
6 days ago
Verified Customer
Mr. M
Sure Parking Meet & Greet
Easy and simple process for dropping off and collecting car.
6 days ago
Verified Customer
Ms. T
Sure Parking Meet & Greet
Really easy to use!! Ended up staying an extra day on our holiday and that was not a problem. Communication was great and our car was there waiting for us when we got back. I would definitely use this again definitely takes the stress out of travelling especially when getting home.
8 days ago
Verified Customer
Mr. S
Sure Parking Meet & Greet
Had to pay 400£ for parking because the employee wasn’t there and apparently that’s my fault. Meet and greet where you have to look for staff park and hand them keys yourself. Tragic
8 days ago
Verified Customer
Mr. R
Sure Parking Meet & Greet
On time no issues. Great customer service. Thanks.
8 days ago
1
2
3
4
5
6
7
8
9
10
...
53

New content loaded

Location

Address:
Gatwick Airport
Crawley RH6 0NP

Other information

  1. Directions
  2. Additional Information
  3. Terms and Conditions

Directions

South Terminal - Drop-off and Collection:

  1. As you approach Gatwick South Terminal, stay in the right-hand lane
  2. Follow signs for Short Stay Car Park (Pick Up)
  3. Take a ticket at the barrier, then drive to Orange Car Park 3, Level 1
  4. Follow signs for the Approved Operators Area
  5. Look for a Sure Parking driver wearing an orange high-vis jacket
  6. This is also your collection point when you return

North Terminal - Drop-off and Collection:

  1. As you approach Gatwick North Terminal, stay in the left-hand lane
  2. Follow signs for Short Stay Car Park 5 (first car park on your right after the barriers)
  3. Take a ticket at the barrier, then drive to the ground floor of Car Park 5
  4. Follow signs for the Approved Operators Area
  5. Meet your Sure Parking driver in an orange high-vis jacket
  6. This is also your collection point on return

Arrival instructions

When using Sure Parking Meet & Greet at Gatwick Airport, please follow these steps on arrival:

  1. Call 20 minutes before you arrive at the terminal:
    Arrival contact number -07855 551 177

  2. Drive to the Short Stay car park at your terminal
    (Orange Car Park 3 Level 1 for South Terminal, Car Park 5 Ground Floor for North Terminal)

  3. Meet your Sure Parking driver, who will be wearing a branded orange high-vis jacket

  4. Have your booking confirmation and return flight details ready to present

  5. Hand over your keys and your car will be driven to a secure compound

  6. Walk straight into the terminal - departures are just a short walk away

Return instructions

After your flight lands at Gatwick Airport:

  1. Collect your luggage, then call Sure Parking to confirm you're ready:
    Return contact number – 07855 551 177

  2. Return to the same meeting point in the Short Stay car park where you dropped your car
    (Orange Car Park 3 Level 1 for South Terminal, Car Park 5 Ground Floor for North Terminal)

  3. Your car will be waiting for you so you can head home without delay

This meet and greet service provides a smooth, door-to-door parking experience for both North and South Terminals at Gatwick.

Important information

Last-Minute Booking Changes - If your travel plans change on the day before your booking starts, you must inform Sure Parking directly.
Please call 07855 551 177 to update your arrival time or date. This helps ensure your meet and greet service runs smoothly.

Security

Yes - Sure Parking provides safe and secure parking near Gatwick Airport with the following features:

  • Secure parking compounds with robust perimeter fencing

  • Hard-surfaced parking areas to protect your vehicle

  • 24-hour staffed security for constant monitoring

  • Fully insured drivers who park your vehicle on your behalf

Your car remains in a secure facility for the entire duration of your trip.

Vehicle restrictions

Please note the following vehicle limitations for Sure Parking Meet & Greet at Gatwick:

  • Not accepted:

    • Minibuses

    • Long wheelbase vans

    • Motorhomes

  • Height restrictions:

    • Car Park 5 (North Terminal) - Maximum height: 1.8 metres

    • Car Park 3 (South Terminal) - Maximum height: 2.0 metres

Overstay Charges

If you return later than your booked time, overstay fees apply at £20 per day.

Opening times

Sure Parking operates 24 hours a day, 7 days a week, 365 days a year, ensuring you can access meet and greet parking no matter your flight time.

Terms and Conditions

  1. Our Flexible booking option offers you the convenience and flexibility you need. Here’s how it works:
    1. Need to Change Your Plans?
      • You can cancel or change your booking up to 24 hours before your parking period begins without any charges.
    2. Parking Period:
      • Your parking period starts at 12:01 AM on the first day of your booked dates, regardless of your pre-booked arrival time.
    3. Important to Note:
      • If you don’t cancel or update your booking at least 24 hours before your parking period begins, we’ll need to charge you for the full booking. Also, please be aware that we can’t offer refunds if you return earlier than planned.
    4. Booking Adjustments:
      • If you make changes to your booking and the price changes, we’ll either charge or refund the difference based on your adjustments.